Delayed Message: User authentication for message failed

The email message has not yet been delivered because there was a problem with your user authentication to your email system.

Fixes

Review the email account settings. Check for options that require "user authentication" for outbound SMTP and ensure that the Username and Password values are correct.

If the account settings are correct, contact the email provider to help identify any misconfiguration with the sender's account or with the email system.

4.7.4: Official Definition

[RFC3463] (Standards Track) from the The Internet Engineering Task Force (IETF) definition for codes that start with 4.X.X:

A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment or delay of attempts to send the message. If this code accompanies a delivery failure report, sending in the future may be successful.

[RFC3463] (Standards Track) from the The Internet Engineering Task Force (IETF) definition for codes that end with X.7.4:

A message contained security features such as secure authentication that could not be supported on the delivery protocol. This is useful only as a permanent error.

Need more help?

Ask our experts

Share This


Other Stuff


All about other bounce errors.