List Quality Check

You have no lists. To create a list click here

Select Page

5.5.5

Message Not Delivered: email systems were incompatible

The message could not be delivered because the sender's email program and the recipient's email program are using incompatible versions of software.

Fixes

Try sending the message again in a while, since this problem might be temporary, or already in the process of being fixed.

If this error persists, contact the email provider for help.

5.5.5: Official Definition

5.X.X

A permanent failure is one which is not likely to be resolved by resending the message in the current form. Some change to the message or the destination must be made for successful delivery.

X.X.X

A protocol version mis-match existed which could not be automatically resolved by the communicating parties.

Assess

Learn

Act