Message Not Delivered: Potential security issue for sender
The message could not be delivered because the sender's email provider email system suspects it was sent by an imposter and the sender's email provider email server cannot verify from where this message is being submitted.
Sign in to the sender's email provider's web site. This should reassure them that, despite being connected to the Internet from somewhere different, it is really the sender and not an imposter sending email.
If this error persists, contact the email provider for help.
5.7.14: Official Definition
[RFC3463] (Standards Track) from the The Internet Engineering Task Force (IETF) definition for codes that start with 5.X.X:
A permanent failure is one which is not likely to be resolved by resending the message in the current form. Some change to the message or the destination must be made for successful delivery.
[RFC5248] (Best current practice) from the The Internet Engineering Task Force (IETF) definition for codes that end with X.7.14:
The submission server requires a configured trust relationship with a third-party server in order to access the message content. This value replaces the prior use of X.7.8 for this error condition. thereby updating [RFC4468].
Need more help?
Ask our experts
All about other bounce errors.